Uberized Therapy: How “Convenience” Undermines Confidentiality and Care
“Uberized” online therapy platforms—like BetterHelp, or subscription based ones like Talkspace—have surged in popularity over the past decade, partly due to their promise of affordable, on-demand mental health care. But these services often trade away client confidentiality, compromise clinical quality, and treat therapy as a commodity rather than a relational process. Below, I explore how Uber-style mental health platforms betray core ethical principles…